Frequently Asked Questions ?

Buzzx.io uses end-to-end encryption to protect your data and ensure your customer information is safe.

Yes, the WhatsApp API is secure for business communication. It uses encryption to protect the data exchanged between the API and WhatsApp’s servers, ensuring that the information remains confidential. So using our WhatsApp Marketing tool ensures the security and privacy of user data.

  1. Bulk WhatsApp messaging
  2. Improved customer experience
  3. Increased reach
  4. Automated communication
  5. Increased efficiency
  6. Better data insights
  7. Time saving

Buzzx Marketing software is powered by WhatsApp cloud API, which provides these benefits very easily.

Yes, you can send a message from your WhatsApp number using the WhatsApp API. Check out our above Postman collection for more details.

The Chatbot Flow Builder can increase your sales, automate customer queries, and capture more leads efficiently. It helps in creating multiple chatbot flows for various products and services, automating common tasks at scale.

Yes, if you send a Flow to a customer, they will receive it and be able to fill it out, whether they use Android or iOS.

 Currently, WhatsApp Flows are only available on the WhatsApp Business API platform.

Yes, Flows can be included in message templates sent via Buzzx campaigns. They are ideal for driving event registrations, generating opt-ins for offers, collecting feedback, and more.

To use WhatsApp Flows, you’ll need a WhatsApp Business Solution Provider. With Buzzx, Flows are accessible through our Growth, Advanced, and Enterprise plans.

No, WhatsApp Flows can only be viewed and filled out on the WhatsApp mobile app.

Yes! You can explore Buzzx.io with our free trial to see how it can work for your business.

Visit our pricing page to select the plan that best fits your business needs.

We provide receipts to each and every user for purchase of Buzzx software. Once you make the payment, you will be getting the invoice over your mail ID.

For easier and hassle free transactions, We accept UPI, Credit cards, Debit cards, Paypal.

Apart from the plan price and Whatsapp conversation charges, there are no extra hidden costs.

While it is true that the regular WhatsApp messaging app is free, businesses are looking to utilize it.

However, there are conversation charges associated with using the WhatsApp Business API platform. These charges come into play when businesses send notifications to customers through the platform, and the customer has not responded within the last 24 hours. In this case, the business will be charged a fee, which varies depending on the country code of the customer’s WhatsApp account.

It’s important to note that these charges are only applicable for businesses using the WhatsApp Business API platform, and not for individuals using the regular WhatsApp messaging app.

No, Buzzx is a pay-as-you-go service, and we do not have any cancellation fees. You can cancel your plan at any time. However, we do not provide any refunds on payments made for your existing subscription or credits.

The setup is provided within 3 days of purchase.

You can reach us by sending an email on hello@buzzx.io. We will try our best to reply to you within 24-48 working hours.

WhatsApp is one of the most used communication apps across the world with an active community of 2.2 Billion global Users. Messages on WhatsApp have a 98% open rate and a 45 %-60% click through rate – 5x more than emails and text msg. That’s why it’s important to use WhatsApp for your business WhatsApp & Marketing.

A WhatsApp Chatbot is an automated messaging tool that integrates with WhatsApp, enabling businesses to provide instant, automated customer support and engagement directly through WhatsApp.

Buzzx.io is ideal for businesses across industries, from e-commerce to real estate, customer service, and more.

The whatsapp automation tool offered by our whatsapp marketing tool, provides the ability to use whatsapp automation for all your business conversations.